Module #1 Introduction to Advanced Administrative Skills Overview of the course and importance of advanced administrative skills in the modern workplace
Module #2 Effective Communication Strategies Developing strong verbal and written communication skills for senior-level administrators
Module #3 Time Management and Prioritization Advanced techniques for managing multiple tasks, deadlines, and priorities
Module #4 Leadership and Influence Developing leadership skills to influence and motivate teams
Module #5 Strategic Planning and Goal Setting Creating and implementing strategic plans to achieve organizational goals
Module #6 Problem-Solving and Decision-Making Advanced techniques for analysis, problem-solving, and decision-making
Module #7 Budgeting and Financial Management Advanced financial management skills for administrators, including budgeting and forecasting
Module #8 Human Resources Management Advanced HR skills for administrators, including talent management and employee development
Module #9 Project Management Fundamentals Introduction to project management principles and methodologies
Module #10 Microsoft Office Advanced Features Advanced features of Microsoft Office, including Excel, Word, and PowerPoint
Module #11 Administrative Writing and Reporting Advanced writing and reporting skills for senior-level administrators
Module #12 Meeting Management and Facilitation Advanced skills for managing and facilitating effective meetings
Module #13 Confidentiality and Discretion Maintaining confidentiality and discretion in the workplace
Module #14 Change Management and Adaptability Advanced skills for managing change and adapting to new situations
Module #15 Customer Service and Relations Advanced customer service skills for senior-level administrators
Module #16 Records Management and Organization Advanced skills for managing and organizing records and data
Module #17 Technology and Tools for Administrators Advanced technology skills for administrators, including software and apps
Module #18 Conflict Resolution and Negotiation Advanced conflict resolution and negotiation skills for senior-level administrators
Module #19 Delegation and Empowerment Advanced skills for delegating tasks and empowering team members
Module #20 Emotional Intelligence and Self-Awareness Developing emotional intelligence and self-awareness for senior-level administrators
Module #21 Professional Development and Networking Advanced skills for professional development and networking
Module #22 Crisis Management and Communication Advanced skills for managing crisis situations and communicating effectively
Module #23 Administrative Law and Ethics Advanced knowledge of administrative law and ethics for senior-level administrators
Module #24 Innovation and Creativity Developing innovative and creative thinking for senior-level administrators
Module #25 Course Wrap-Up & Conclusion Planning next steps in Advanced Administrative Skills career
