Business Administration Skills and Techniques
( 25 Modules )

Module #1
Introduction to Business Administration
Overview of business administration, its importance, and roles and responsibilities of business administrators

Module #2
Communication Skills for Business Administrators
Effective communication techniques, verbal and written communication, and presentation skills

Module #3
Time Management and Prioritization
Techniques for managing time, prioritizing tasks, and increasing productivity

Module #4
Leadership and Management
Key concepts of leadership and management, leadership styles, and decision-making

Module #5
Team Building and Collaboration
Building and managing teams, team dynamics, and effective collaboration techniques

Module #6
Problem-Solving and Decision-Making
Analytical and creative problem-solving techniques, decision-making models, and risk management

Module #7
Financial Management Basics
Understanding financial statements, budgeting, and cost management

Module #8
Human Resources Management
Recruitment, selection, training, and performance management

Module #9
Customer Service and Relationship Building
Customer service principles, building customer relationships, and customer retention strategies

Module #10
Marketing Fundamentals
Marketing principles, target marketing, and marketing mix (4 Ps)

Module #11
Operations Management
Production planning, inventory management, and supply chain management

Module #12
Project Management Essentials
Project management concepts, project planning, and project execution

Module #13
Business Etiquette and Ethics
Business etiquette, professional ethics, and corporate social responsibility

Module #14
Negotiation and Conflict Resolution
Negotiation techniques, conflict resolution strategies, and effective communication in difficult situations

Module #15
Data Analysis and Interpretation
Data analysis techniques, data visualization, and interpretation of business data

Module #16
Microsoft Office Applications
Basic skills in Microsoft Office applications such as Word, Excel, and PowerPoint

Module #17
Communication Technology for Business
Using technology to enhance communication, collaboration, and productivity

Module #18
Workplace Diversity and Inclusion
Understanding and promoting diversity, equity, and inclusion in the workplace

Module #19
Change Management and Adaptability
Managing change, adapting to change, and building a culture of continuous improvement

Module #20
Business Administration in a Global Environment
Cultural competence, international business practices, and global market trends

Module #21
Business Writing and Reporting
Effective business writing, report writing, and document preparation

Module #22
Customer Relationship Management (CRM) Systems
Understanding and using CRM systems to manage customer relationships

Module #23
Business Administration Tools and Software
Overview of business administration software and tools such as Asana, Trello, and Basecamp

Module #24
Safety and Security in the Workplace
Workplace safety, risk management, and emergency preparedness

Module #25
Course Wrap-Up & Conclusion
Planning next steps in Business Administration Skills and Techniques career

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Business Administration Skills and Techniques ( 25 Modules )

Business Administration Skills and Techniques
( 25 Modules )