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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

Computer Troubleshooting Skills
( 25 Modules )

Module #1
Introduction to Computer Troubleshooting
Overview of computer troubleshooting, importance of troubleshooting skills, and course objectives
Module #2
Troubleshooting Methodology
Understanding the troubleshooting process, identifying problems, and developing a troubleshooting strategy
Module #3
Computer Hardware Fundamentals
Overview of computer hardware components, their functions, and how they interact
Module #4
Troubleshooting Power Supply Issues
Identifying and resolving power supply problems, troubleshooting techniques, and best practices
Module #5
Motherboard and CPU Troubleshooting
Troubleshooting motherboard and CPU-related issues, identifying faulty components, and replacement procedures
Module #6
Memory and Storage Troubleshooting
Troubleshooting RAM and storage-related issues, identifying faulty components, and upgrade/replacement procedures
Module #7
Troubleshooting Graphics and Sound Issues
Identifying and resolving graphics and sound-related problems, driver updates, and troubleshooting techniques
Module #8
Network Troubleshooting Fundamentals
Understanding network basics, identifying network-related issues, and basic troubleshooting techniques
Module #9
Wired Network Troubleshooting
Troubleshooting wired network connections, identifying faulty cables and hardware, and configuration issues
Module #10
Wireless Network Troubleshooting
Troubleshooting wireless network connections, identifying wireless network issues, and configuration problems
Module #11
Operating System Troubleshooting
Identifying and resolving operating system-related issues, boot process troubleshooting, and system file corruption
Module #12
Troubleshooting Windows Operating System
Troubleshooting Windows-specific issues, registry errors, and system configuration problems
Module #13
Troubleshooting macOS and Linux
Troubleshooting macOS and Linux-specific issues, command-line troubleshooting, and file system errors
Module #14
Malware and Virus Removal
Identifying and removing malware and viruses, understanding antivirus software, and prevention techniques
Module #15
Troubleshooting Browser Issues
Identifying and resolving browser-related issues, browser configuration, and add-on troubleshooting
Module #16
Troubleshooting Email Issues
Identifying and resolving email-related issues, email client configuration, and server-side troubleshooting
Module #17
Printer Troubleshooting
Troubleshooting printer-related issues, printer configuration, and common printer errors
Module #18
Troubleshooting Mobile Devices
Identifying and resolving mobile device-related issues, iOS and Android troubleshooting, and mobile device management
Module #19
Soft Skills for Troubleshooters
Developing effective communication skills, customer service techniques, and time management strategies
Module #20
Troubleshooting Tools and Utilities
Overview of troubleshooting tools and utilities, using diagnostic software, and system monitoring tools
Module #21
Advanced Troubleshooting Techniques
Using system event logs, troubleshooting system crashes, and advanced diagnostic techniques
Module #22
Troubleshooting in a Networked Environment
Troubleshooting in a networked environment, identifying network-related issues, and collaboration techniques
Module #23
Creating a Troubleshooting Plan
Developing a troubleshooting plan, identifying Root Cause Analysis (RCA), and creating a knowledge base
Module #24
Case Studies in Troubleshooting
Real-world case studies in troubleshooting, applying troubleshooting skills, and group discussions
Module #25
Course Wrap-Up & Conclusion
Planning next steps in Computer Troubleshooting Skills career


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