Conflict Resolution in Teams
( 30 Modules )

Module #1
What is Conflict Resolution?
Defining conflict resolution and its importance in teams

Module #2
The Cost of Conflict
Understanding the impact of conflict on teams and organizations

Module #3
Setting the Stage for Resolution
Creating a conducive environment for conflict resolution

Module #4
Types of Conflict
Identifying and understanding different types of conflict

Module #5
Conflict Triggers
Recognizing common triggers and sources of conflict

Module #6
Conflict Styles
Understanding individual conflict styles and their impact on teams

Module #7
Active Listening
Effective listening skills for conflict resolution

Module #8
Clarifying and Reframing
Techniques for clarifying and reframing conflicts

Module #9
De-escalation Techniques
Strategies for de-escalating conflicts

Module #10
Negotiation and Collaboration
Negotiation and collaboration strategies for conflict resolution

Module #11
Problem-Solving and Decision-Making
Effective problem-solving and decision-making strategies for conflict resolution

Module #12
Finding Common Ground
Techniques for finding common ground and building consensus

Module #13
Recognizing and Addressing Power Imbalances
Managing power imbalances in team conflicts

Module #14
Managing Emotions and Reactions
Strategies for managing emotions and reactions in team conflicts

Module #15
Building Trust and Improving Communication
Strategies for building trust and improving communication in teams

Module #16
Addressing Systemic and Structural Conflicts
Strategies for addressing systemic and structural conflicts in teams and organizations

Module #17
Managing Multi-Party Conflicts
Strategies for managing conflicts involving multiple parties

Module #18
Conflict Resolution in Remote and Virtual Teams
Strategies for conflict resolution in remote and virtual teams

Module #19
Practice Exercise:Case Study Analysis
Analyzing and resolving a case study conflict

Module #20
Role-Playing Exercises
Practicing conflict resolution strategies through role-playing exercises

Module #21
Developing a Conflict Resolution Plan
Creating a personalized conflict resolution plan for your team

Module #22
Overcoming Resistance to Change
Strategies for overcoming resistance to change in conflict resolution

Module #23
Managing Conflict Fatigue
Strategies for managing conflict fatigue and burnout

Module #24
Maintaining Progress and Evaluating Success
Evaluating the effectiveness of conflict resolution strategies and maintaining progress

Module #25
The Leaders Role in Conflict Resolution
The role of leaders in promoting conflict resolution in teams

Module #26
Coaching for Conflict Resolution
Coaching team members in conflict resolution strategies

Module #27
Creating a Culture of Conflict Resolution
Creating a culture that supports and encourages conflict resolution in teams

Module #28
Final Project:Conflict Resolution Plan
Creating a comprehensive conflict resolution plan for your team

Module #29
Implementing and Sustaining Conflict Resolution
Implementing and sustaining conflict resolution strategies in your team

Module #30
Course Wrap-Up & Conclusion
Planning next steps in Conflict Resolution in Teams career

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