Consumer Rights and Advocacy
( 25 Modules )

Module #1
Introduction to Consumer Rights
Overview of consumer rights, importance of consumer protection, and course objectives

Module #2
History of Consumer Rights
Evolution of consumer rights, key milestones, and legislation

Module #3
Types of Consumer Rights
Exploring the 8 basic consumer rights:right to safety, information, choice, representation, redress, consumer education, healthy environment, and sustainable consumption

Module #4
Consumer Protection Laws and Regulations
Overview of key laws and regulations governing consumer rights, such as the Consumer Protection Act

Module #5
Role of Government in Consumer Protection
Understanding the role of government agencies, such as the Federal Trade Commission (FTC), in protecting consumers

Module #6
Consumer Complaints and Dispute Resolution
How to file a complaint, dispute resolution processes, and alternative dispute resolution methods

Module #7
Product Safety and Liability
Understanding product safety standards, product recalls, and manufacturer liability

Module #8
Advertising and Deceptive Practices
Understanding deceptive advertising practices, false claims, and how to spot them

Module #9
Pricing and Billing Practices
Understanding pricing strategies, billing practices, and how to protect yourself from unfair pricing

Module #10
Credit and Loan Practices
Understanding credit reporting, credit scoring, and loan practices, including predatory lending

Module #11
Warranties and Service Contracts
Understanding warranties, service contracts, and extended warranties

Module #12
Online Transactions and E-commerce
Understanding online shopping rights, online fraud, and e-commerce regulations

Module #13
Privacy and Data Protection
Understanding data privacy, data collection, and data protection laws

Module #14
Consumer Advocacy and Activism
Understanding the role of consumer advocacy groups, how to get involved, and effective advocacy strategies

Module #15
Building a Consumer Movement
How to mobilize communities, build coalitions, and create a consumer movement

Module #16
Consumer Education and Awareness
Strategies for educating consumers, creating awareness campaigns, and promoting financial literacy

Module #17
Consumer Rights in Specific Industries
Exploring consumer rights in industries such as healthcare, finance, and telecommunications

Module #18
International Consumer Rights
Understanding consumer rights in a global context, international consumer organizations, and global consumer protection initiatives

Module #19
Consumer Rights and Social Justice
Exploring the intersection of consumer rights and social justice, including issues of access, equity, and inclusion

Module #20
Consumer Advocacy in the Digital Age
Using digital tools and social media for consumer advocacy, including online petitions, social media campaigns, and online activism

Module #21
Effective Communication for Consumer Advocacy
Developing effective communication skills for consumer advocacy, including writing, speaking, and negotiation

Module #22
Building Coalitions and Partnerships
Building effective coalitions and partnerships for consumer advocacy, including working with government, industry, and community organizations

Module #23
Advocacy Strategies and Tactics
Developing effective advocacy strategies and tactics, including grassroots organizing, lobbying, and media advocacy

Module #24
Evaluating Advocacy Efforts
Evaluating the effectiveness of consumer advocacy efforts, including measuring impact, outcomes, and return on investment

Module #25
Course Wrap-Up & Conclusion
Planning next steps in Consumer Rights and Advocacy career

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Consumer Rights and Advocacy ( 25 Modules )

Consumer Rights and Advocacy
( 25 Modules )