Module #1 Introduction to Conversational AI Overview of conversational AI, its applications, and importance in todays digital world
Module #2 History and Evolution of Chatbots Understanding the journey of chatbots from their inception to todays advanced conversational AI
Module #3 Types of Chatbots Exploring different types of chatbots, including rule-based, AI-powered, and hybrid chatbots
Module #4 Conversational AI Platforms Overview of popular conversational AI platforms, such as Dialogflow, Botkit, and Rasa
Module #5 Natural Language Processing (NLP) Fundamentals Understanding the basics of NLP, including language models, tokenization, and sentiment analysis
Module #6 Intent Identification and Entity Recognition Learning to identify user intent and extract relevant information from user input
Module #7 Dialogue Management and Response Generation Understanding how to manage conversations and generate responses that meet user expectations
Module #8 Building a Basic Chatbot Hands-on exercise:building a simple chatbot using a conversational AI platform
Module #9 User Experience (UX) Design for Chatbots Designing user experiences that are intuitive, conversational, and engaging
Module #10 Conversation Flows and Dialogue Trees Creating conversation flows and dialogue trees to manage complex conversations
Module #11 Integrating Chatbots with Third-Party APIs Learning to integrate chatbots with external APIs to access data and services
Module #12 Chatbot Analytics and Performance Metrics Understanding how to track and measure chatbot performance using analytics and metrics
Module #13 Advanced Conversational AI Topics Exploring advanced topics, including contextual understanding, emotional intelligence, and empathy
Module #14 Conversational AI in Customer Service Using conversational AI to enhance customer service and support
Module #15 Conversational AI in Marketing and Sales Unlocking the potential of conversational AI in marketing and sales
Module #16 Building an Enterprise-Grade Chatbot Hands-on exercise:building a robust, scalable, and secure chatbot for enterprise use
Module #17 Chatbot Security and Governance Understanding the importance of security and governance in conversational AI
Module #18 Conversational AI Ethics and Bias Addressing ethical concerns and biases in conversational AI systems
Module #19 Conversational AI in Emerging Technologies Exploring the intersection of conversational AI with emerging technologies, such as AR, VR, and IoT
Module #20 Industry-Specific Applications of Conversational AI Exploring conversational AI applications in industries, such as healthcare, finance, and education
Module #21 Conversational AI Trends and Future Directions Discussing the current trends and future directions of conversational AI
Module #22 Building a Conversational AI Team Guidance on building a team to develop and maintain conversational AI systems
Module #23 Conversational AI Project Planning and Management Learning to plan and manage conversational AI projects effectively
Module #24 Conversational AI Case Studies and Success Stories Real-world examples and success stories of conversational AI implementations
Module #25 Conversational AI Tools and Resources Overview of popular tools, platforms, and resources for building conversational AI systems
Module #26 Hands-on Project Development Guided hands-on project development to apply conversational AI skills and knowledge
Module #27 Advanced Conversational AI Project Development Guided hands-on project development for advanced conversational AI applications
Module #28 Conversational AI Best Practices and Standards Industry best practices and standards for developing conversational AI systems
Module #29 Conversational AI Certification and Compliance Understanding certification and compliance requirements for conversational AI systems
Module #30 Course Wrap-Up & Conclusion Planning next steps in Conversational AI and Chatbots career
