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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

Conversational AI and Chatbots
( 30 Modules )

Module #1
Introduction to Conversational AI
Overview of conversational AI, its applications, and importance in todays digital world
Module #2
History and Evolution of Chatbots
Understanding the journey of chatbots from their inception to todays advanced conversational AI
Module #3
Types of Chatbots
Exploring different types of chatbots, including rule-based, AI-powered, and hybrid chatbots
Module #4
Conversational AI Platforms
Overview of popular conversational AI platforms, such as Dialogflow, Botkit, and Rasa
Module #5
Natural Language Processing (NLP) Fundamentals
Understanding the basics of NLP, including language models, tokenization, and sentiment analysis
Module #6
Intent Identification and Entity Recognition
Learning to identify user intent and extract relevant information from user input
Module #7
Dialogue Management and Response Generation
Understanding how to manage conversations and generate responses that meet user expectations
Module #8
Building a Basic Chatbot
Hands-on exercise:building a simple chatbot using a conversational AI platform
Module #9
User Experience (UX) Design for Chatbots
Designing user experiences that are intuitive, conversational, and engaging
Module #10
Conversation Flows and Dialogue Trees
Creating conversation flows and dialogue trees to manage complex conversations
Module #11
Integrating Chatbots with Third-Party APIs
Learning to integrate chatbots with external APIs to access data and services
Module #12
Chatbot Analytics and Performance Metrics
Understanding how to track and measure chatbot performance using analytics and metrics
Module #13
Advanced Conversational AI Topics
Exploring advanced topics, including contextual understanding, emotional intelligence, and empathy
Module #14
Conversational AI in Customer Service
Using conversational AI to enhance customer service and support
Module #15
Conversational AI in Marketing and Sales
Unlocking the potential of conversational AI in marketing and sales
Module #16
Building an Enterprise-Grade Chatbot
Hands-on exercise:building a robust, scalable, and secure chatbot for enterprise use
Module #17
Chatbot Security and Governance
Understanding the importance of security and governance in conversational AI
Module #18
Conversational AI Ethics and Bias
Addressing ethical concerns and biases in conversational AI systems
Module #19
Conversational AI in Emerging Technologies
Exploring the intersection of conversational AI with emerging technologies, such as AR, VR, and IoT
Module #20
Industry-Specific Applications of Conversational AI
Exploring conversational AI applications in industries, such as healthcare, finance, and education
Module #21
Conversational AI Trends and Future Directions
Discussing the current trends and future directions of conversational AI
Module #22
Building a Conversational AI Team
Guidance on building a team to develop and maintain conversational AI systems
Module #23
Conversational AI Project Planning and Management
Learning to plan and manage conversational AI projects effectively
Module #24
Conversational AI Case Studies and Success Stories
Real-world examples and success stories of conversational AI implementations
Module #25
Conversational AI Tools and Resources
Overview of popular tools, platforms, and resources for building conversational AI systems
Module #26
Hands-on Project Development
Guided hands-on project development to apply conversational AI skills and knowledge
Module #27
Advanced Conversational AI Project Development
Guided hands-on project development for advanced conversational AI applications
Module #28
Conversational AI Best Practices and Standards
Industry best practices and standards for developing conversational AI systems
Module #29
Conversational AI Certification and Compliance
Understanding certification and compliance requirements for conversational AI systems
Module #30
Course Wrap-Up & Conclusion
Planning next steps in Conversational AI and Chatbots career


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