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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

Crisis Leadership and Decision Making Strategies
( 24 Modules )

Module #1
Introduction to Crisis Leadership
Defining crisis leadership, importance of effective crisis leadership, and course overview
Module #2
Understanding Crises
Types of crises, crisis phases, and crisis triggers
Module #3
Crisis Leadership Fundamentals
Key principles of crisis leadership, role of leaders in crisis, and crisis management frameworks
Module #4
Situational Awareness in Crisis
Importance of situational awareness, gathering and analyzing information, and identifying crisis stakeholders
Module #5
Crisis Communication Strategies
Effective communication during crisis, crisis communication planning, and stakeholder engagement
Module #6
Decision Making in Crisis
Decision making models, factors influencing decision making, and common biases
Module #7
Crisis Decision Making Tools
Introduction to decision making tools, such as SWOT, PESTLE, and decision trees
Module #8
Risk Assessment and Mitigation
Identifying and assessing risks, risk mitigation strategies, and contingency planning
Module #9
Crisis Leadership Styles
Different leadership styles in crisis, strengths and weaknesses, and situational leadership
Module #10
Building Trust in Crisis
Importance of trust, building trust with stakeholders, and maintaining transparency
Module #11
Emotional Intelligence in Crisis
Role of emotional intelligence in crisis leadership, self-awareness, and empathy
Module #12
Crisis Team Management
Building and leading crisis teams, roles and responsibilities, and team communication
Module #13
Crisis Stakeholder Management
Identifying and engaging stakeholders, stakeholder analysis, and expectation management
Module #14
Crisis Media Management
Managing media in crisis, media strategies, and spokesperson training
Module #15
Social Media in Crisis
Social medias impact on crisis, social media strategies, and online reputation management
Module #16
Crisis Recovery and Rebuilding
Post-crisis recovery, rebuilding trust, and organizational learning
Module #17
Crisis Review and Debriefing
Conducting crisis reviews, identifying lessons learned, and implementing improvements
Module #18
Crisis Leadership in Different Contexts
Crisis leadership in different industries, sectors, and cultural contexts
Module #19
Technology and Crisis Management
Role of technology in crisis management, tools and platforms, and digital crisis management
Module #20
Crisis Communication Planning
Developing a crisis communication plan, content creation, and messaging
Module #21
Leading in High-Pressure Situations
Managing stress and pressure, self-care, and maintaining resilience
Module #22
Crisis Decision Making Case Studies
Real-life crisis decision making case studies, analysis, and lessons learned
Module #23
Crisis Leadership Ethics
Ethical considerations in crisis leadership, values-based decision making, and moral dilemmas
Module #24
Course Wrap-Up & Conclusion
Planning next steps in Crisis Leadership and Decision Making Strategies career


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