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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

EMS Operations and Management
( 24 Modules )

Module #1
Introduction to EMS Operations and Management
Overview of the EMS industry, importance of effective operations and management, and course objectives.
Module #2
EMS System Design and Structure
Fundamentals of EMS system design, types of EMS systems, and key components of an EMS system.
Module #3
EMS Laws and Regulations
Overview of federal, state, and local laws and regulations that impact EMS operations, including HIPAA and EMTALA.
Module #4
EMS Accreditation and Certification
Importance of accreditation and certification, CAAS and CoAEMSP accreditation, and state EMS certification.
Module #5
Leadership and Management in EMS
Key leadership and management principles, leadership styles, and effective communication in EMS.
Module #6
EMS Policy Development and Management
Importance of policy development, policy management, and policy implementation in EMS.
Module #7
Risk Management in EMS
Risk management principles, risk assessment, and risk mitigation strategies in EMS.
Module #8
Quality Improvement and Patient Safety
Importance of quality improvement, patient safety, and error prevention in EMS.
Module #9
EMS Financial Management and Budgeting
EMS financial management principles, budgeting, and cost-control strategies.
Module #10
EMS Human Resources Management
Effective HR management in EMS, recruitment, hiring, and retention strategies.
Module #11
EMS Training and Education
Importance of training and education in EMS, training methods, and continuing education requirements.
Module #12
EMS Communications and Dispatch
EMS communications systems, dispatch protocols, and emergency medical dispatch (EMD).
Module #13
EMS Vehicle Operations and Safety
EMS vehicle safety, operations, and maintenance, including safety protocols and emergency vehicle operation (EVO).
Module #14
EMS Supply Chain Management
EMS supply chain management, inventory control, and logistics.
Module #15
EMS Special Operations and Response
EMS special operations, including hazmat response, tactical EMS, and disaster response.
Module #16
EMS Data Analysis and Performance Metrics
Importance of data analysis, performance metrics, and benchmarking in EMS.
Module #17
EMS Accreditation and Certification Preparation
Preparing for CAAS and CoAEMSP accreditation, and state EMS certification.
Module #18
EMS Leadership and Management in Action
Real-world examples and case studies of effective EMS leadership and management.
Module #19
EMS Policy Implementation and Compliance
Implementing and complying with EMS policies, procedures, and protocols.
Module #20
EMS Risk Management in Action
Real-world examples and case studies of effective risk management in EMS.
Module #21
EMS Quality Improvement and Patient Safety in Action
Real-world examples and case studies of effective quality improvement and patient safety initiatives in EMS.
Module #22
EMS Financial Management and Budgeting in Action
Real-world examples and case studies of effective EMS financial management and budgeting.
Module #23
EMS Human Resources Management in Action
Real-world examples and case studies of effective EMS human resources management.
Module #24
Course Wrap-Up & Conclusion
Planning next steps in EMS Operations and Management career


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