Module #1 Introduction to Healthcare Operations Management Overview of healthcare operations management, its importance, and role in healthcare delivery
Module #2 Understanding Healthcare Systems and Structures Types of healthcare systems, organizational structures, and stakeholders
Module #3 Quality Improvement in Healthcare Principles and frameworks for quality improvement, quality metrics, and accreditation
Module #4 Patient Flow and Capacity Management Strategies for optimizing patient flow, capacity planning, and workflow design
Module #5 Supply Chain Management in Healthcare Strategies for managing healthcare supply chains, procurement, and inventory management
Module #6 Financial Management in Healthcare Operations Financial management principles, budgeting, and cost analysis in healthcare
Module #7 Human Resources Management in Healthcare Strategies for managing healthcare workforce, staffing, and talent management
Module #8 Healthcare Information Systems and Technology Overview of healthcare IT systems, EHRs, and data analytics
Module #9 Risk Management and Patient Safety Identifying and mitigating risks, patient safety frameworks, and root cause analysis
Module #10 Infection Prevention and Control Strategies for preventing and controlling infections in healthcare settings
Module #11 Operations Management in Ambulatory Care Unique challenges and opportunities in ambulatory care operations
Module #12 Operations Management in Acute Care Challenges and strategies for acute care operations
Module #13 Operations Management in Long-Term Care Unique challenges and opportunities in long-term care operations
Module #14 Lean and Six Sigma in Healthcare Applying lean and six sigma principles to healthcare operations
Module #15 Change Management and Organizational Development Leading and managing change in healthcare organizations
Module #16 Healthcare Operations Analytics and Performance Improvement Using data and analytics to drive performance improvement
Module #17 Healthcare Policy and Regulation Overview of healthcare policy and regulation, laws, and their impact on operations
Module #18 Global Healthcare Operations Management Challenges and opportunities in global healthcare operations
Module #19 Disaster Preparedness and Response Strategies for disaster preparedness and response in healthcare
Module #20 Healthcare Sustainability and Environmental Stewardship Strategies for reducing healthcares environmental footprint
Module #21 Patient-Centered Care and Experience Designing patient-centered care and improving patient experience
Module #22 Provider Credentialing and Privileging Strategies for credentialing and privileging healthcare providers
Module #23 Compliance and Accreditation Overview of compliance and accreditation requirements in healthcare
Module #24 Operations Management in Specialized Care Settings Unique challenges and opportunities in specialized care settings (e.g. pediatrics, geriatrics)
Module #25 Course Wrap-Up & Conclusion Planning next steps in Healthcare Operations Management career
