Module #1 Introduction to IT Systems Administration Overview of the role and responsibilities of an IT Systems Administrator, importance of IT infrastructure, and course objectives
Module #2 Networking Fundamentals Basics of networking, protocols, and devices; understanding LAN, WAN, and Wi-Fi networks
Module #3 Operating System Overview Introduction to Windows, Linux, and macOS operating systems; features, advantages, and disadvantages
Module #4 Windows Server Administration Installing, configuring, and managing Windows Server; Active Directory, DNS, and DHCP
Module #5 Linux Server Administration Installing, configuring, and managing Linux Server; shell scripting and command-line interface
Module #6 Server Virtualization Introduction to server virtualization, advantages, and disadvantages; VMware, Hyper-V, and virtual machine management
Module #7 Storage Systems Understanding storage types, SAN, NAS, and RAID; storage management and best practices
Module #8 Network Security Fundamentals Network security threats, vulnerabilities, and risks; firewalls, access control, and encryption
Module #9 Network Protocols and Services TCP/IP, DNS, DHCP, HTTP, FTP, and email protocols; network protocol analysis
Module #10 IT Service Management Introduction to ITIL, service desk management, incident, problem, and change management
Module #11 backups and Disaster Recovery Backup strategies, types, and best practices; disaster recovery planning and implementation
Module #12 Cloud Computing Introduction to cloud computing, IaaS, PaaS, SaaS; cloud deployment models and security
Module #13 Scripting and Automation Introduction to scripting languages, PowerShell, Bash, and Python; automation tools and best practices
Module #14 Monitoring and Troubleshooting Network and system monitoring tools, performance tuning, and troubleshooting methodologies
Module #15 Identity and Access Management IAM concepts, authentication, authorization, and accounting; identity management systems
Module #16 Compliance and Security Governance IT governance, risk management, compliance frameworks, and security regulations
Module #17 IT Project Management Introduction to project management, Agile, Scrum, and Waterfall methodologies
Module #18 Communication and Team Management Effective communication, team management, and customer service skills for IT professionals
Module #19 IT Infrastructure Maintenance Regular maintenance tasks, patch management, and system updates
Module #20 Problem Management and Root Cause Analysis Problem management methodologies, root cause analysis, and problem resolution
Module #21 Change Management and Release Management Change management processes, release management, and deployment strategies
Module #22 IT Asset Management IT asset management lifecycle, inventory management, and software license management
