Introduction to Medical Office Assisting
( 24 Modules )

Module #1
Introduction to Medical Office Assisting
Overview of the role and responsibilities of a Medical Office Assistant

Module #2
Healthcare Systems and Settings
Understanding different healthcare settings, including physician offices, hospitals, and clinics

Module #3
Medical Terminology Basics
Introduction to medical terminology, including word roots, prefixes, and suffixes

Module #4
Anatomy and Physiology Review
Review of human anatomy and physiology, including body systems and functions

Module #5
Medical Office Communication
Effective communication skills for Medical Office Assistants, including phone etiquette and written communication

Module #6
Patient Confidentiality and HIPAA
Understanding patient confidentiality and the Health Insurance Portability and Accountability Act (HIPAA)

Module #7
Medical Records Management
Managing medical records, including electronic health records (EHRs) and paper records

Module #8
Scheduling and Appointment Management
Scheduling appointments and managing calendars for healthcare providers

Module #9
Medical Billing and Coding Fundamentals
Introduction to medical billing and coding, including ICD-10 and CPT coding systems

Module #10
Insurance and Billing
Understanding medical insurance, including Medicare, Medicaid, and private insurance

Module #11
Patient Flow and Room Preparation
Managing patient flow and preparing exam rooms for healthcare providers

Module #12
Vital Signs and Measurements
Taking vital signs, including blood pressure, temperature, and pulse

Module #13
Medical Office Procedures
Performing basic medical office procedures, including injections and EKGs

Module #14
Medical Emergencies and First Aid
Responding to medical emergencies, including CPR and first aid techniques

Module #15
Medical Office Laboratory Procedures
Performing basic laboratory procedures, including urinalysis and blood tests

Module #16
Pharmacology and Medication Administration
Understanding pharmacology and administering medications safely

Module #17
Medical Office Administrative Tasks
Performing administrative tasks, including bookkeeping and supply management

Module #18
Electronic Health Records (EHRs)
Using electronic health records (EHRs) in a medical office setting

Module #19
Medical Office Safety and Infection Control
Maintaining a safe and infection-controlled medical office environment

Module #20
Customer Service and Patient Relations
Providing excellent customer service and patient relations in a medical office setting

Module #21
Medical Office Technology
Using technology in a medical office, including software and hardware applications

Module #22
Resume Building and Job Search Strategies
Building a resume and searching for Medical Office Assistant jobs

Module #23
Certification and Professional Development
Understanding certification options and professional development opportunities for Medical Office Assistants

Module #24
Course Wrap-Up & Conclusion
Planning next steps in Introduction to Medical Office Assisting career

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Introduction to Medical Office Assisting ( 24 Modules )

Introduction to Medical Office Assisting
( 24 Modules )