Introduction to Salesforce Administration
( 25 Modules )

Module #1
Introduction to Salesforce
Overview of Salesforce, its features, and benefits

Module #2
Salesforce Environment and Navigation
Understanding Salesforce environment, navigation, and user interface

Module #3
User Management
Creating and managing users, user roles, and profiles

Module #4
Security and Access Control
Understanding org security, access control, and permission sets

Module #5
Data Management
Understanding data types, fields, and record types

Module #6
Accounts and Contacts
Creating and managing accounts and contacts

Module #7
Leads and Opportunities
Understanding leads, opportunities, and sales process

Module #8
Customization of Objects and Fields
Creating custom objects, fields, and relationships

Module #9
Page Layouts and Custom Buttons
Customizing page layouts, adding custom buttons and links

Module #10
Reports and Dashboards
Creating and managing reports, dashboards, and charts

Module #11
Workflow and Approvals
Understanding workflow rules, approval processes, and automation

Module #12
Integration and APIs
Overview of integration options, APIs, and external services

Module #13
Data Integration and Migration
Importing and exporting data, data migration strategies

Module #14
Salesforce Mobile App
Understanding Salesforce mobile app, features, and configuration

Module #15
Lightning Experience
Introduction to Lightning Experience, features, and benefits

Module #16
Trailhead and Developer Tools
Introduction to Trailhead, Developer Tools, and Developer Console

Module #17
Backup and Recovery
Understanding backup and recovery options, data archiving

Module #18
Troubleshooting and Support
Troubleshooting common issues, Salesforce support options

Module #19
Salesforce Best Practices
Best practices for Salesforce administration, governance, and adoption

Module #20
Change Management and Governance
Change management process, governance policies and procedures

Module #21
Salesforce release Management
Understanding Salesforce release cycle, new features, and upgrades

Module #22
Monitoring and Maintenance
Monitoring system performance, maintenance tasks, and health checks

Module #23
Salesforce Security and Compliance
Understanding Salesforce security and compliance features, and best practices

Module #24
Integration with External Systems
Integrating Salesforce with external systems, services, and applications

Module #25
Course Wrap-Up & Conclusion
Planning next steps in Introduction to Salesforce Administration career

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