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10 Modules / ~100 pages
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Lean Healthcare Operations
( 30 Modules )

Module #1
Introduction to Lean Healthcare
Overview of Lean principles and their application in healthcare
Module #2
History of Lean in Healthcare
Evolution of Lean in healthcare and its pioneers
Module #3
Benefits of Lean in Healthcare
Advantages of implementing Lean principles in healthcare organizations
Module #4
Understanding Waste in Healthcare
Identifying and eliminating waste in healthcare processes
Module #5
Value Stream Mapping
Visualizing and improving healthcare processes using value stream maps
Module #6
Lean Tools and Techniques
Introduction to key Lean tools and techniques, such as Kaizen, Kanban, and Root Cause Analysis
Module #7
Patient Flow and Capacity Management
Optimizing patient flow and capacity to improve throughput and reduce waiting times
Module #8
Reducing Wait Times in Healthcare
Strategies for reducing wait times in hospitals, clinics, and emergency departments
Module #9
Capacity Planning and Demand Management
Managing capacity and demand to meet patient needs and optimize resource utilization
Module #10
Process Improvement Methodologies
Introduction to DMAIC, PDCA, and other process improvement methodologies
Module #11
Improving Clinical Processes
Applying Lean principles to improve clinical processes, such as medication administration and surgical procedures
Module #12
Improving Non-Clinical Processes
Applying Lean principles to improve non-clinical processes, such as registration and billing
Module #13
Leading a Lean Transformation in Healthcare
Leadership strategies for successful Lean implementation and sustainment
Module #14
Change Management in Healthcare
Managing change and building a culture of continuous improvement
Module #15
Coaching and Mentoring in Lean Healthcare
Coaching and mentoring healthcare staff to adopt Lean principles and practices
Module #16
Key Performance Indicators (KPIs) in Lean Healthcare
Defining and tracking KPIs to measure Lean performance
Module #17
Sustaining Lean Gains in Healthcare
Strategies for sustaining Lean improvements and preventing backsliding
Module #18
Spreading Lean Across the Organization
Scaling up Lean initiatives across multiple departments and locations
Module #19
Applying Lean to Healthcare IT and Technology
Optimizing healthcare IT and technology using Lean principles
Module #20
Lean in Ambulatory Care and Primary Care
Applying Lean principles in outpatient and primary care settings
Module #21
Lean in Specialty Care and Surgical Services
Applying Lean principles in specialty care and surgical services
Module #22
Lean Success Stories in Healthcare
Real-world examples of Lean success in healthcare organizations
Module #23
Best Practices in Lean Healthcare
Lessons learned from leading Lean healthcare organizations
Module #24
Overcoming Common Challenges in Lean Healthcare
Strategies for overcoming common obstacles in Lean implementation
Module #25
Lean Healthcare Around the World
Global examples of Lean healthcare and lessons learned
Module #26
Implementing Lean in Hospitals
Applying Lean principles in hospital settings
Module #27
Implementing Lean in Clinics and Outpatient Settings
Applying Lean principles in clinic and outpatient settings
Module #28
Implementing Lean in Long-Term Care and Rehabilitation
Applying Lean principles in long-term care and rehabilitation settings
Module #29
Applying Lean Principles to a Real-World Problem
Final project:applying Lean principles to a real-world healthcare problem
Module #30
Course Wrap-Up & Conclusion
Planning next steps in Lean Healthcare Operations career


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