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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

Lean and Six Sigma in Healthcare
( 24 Modules )

Module #1
Introduction to Lean and Six Sigma in Healthcare
Overview of Lean and Six Sigma methodologies, importance of quality improvement in healthcare, and benefits of implementing Lean and Six Sigma in healthcare organizations.
Module #2
History and Principles of Lean
Origins of Lean, key principles, and core concepts of Lean methodology, including waste reduction, flow, and pull.
Module #3
History and Principles of Six Sigma
Origins of Six Sigma, key principles, and core concepts of Six Sigma methodology, including define, measure, analyze, improve, and control (DMAIC).
Module #4
Understanding Healthcare Processes
Overview of healthcare processes, including patient flow, clinical pathways, and healthcare operations.
Module #5
Identifying Opportunities for Improvement
Techniques for identifying areas for improvement in healthcare processes, including root cause analysis, fishbone diagrams, and SWOT analysis.
Module #6
Lean Tools for Process Improvement
Introduction to Lean tools, including value stream mapping, process mapping, and spaghetti diagrams.
Module #7
Six Sigma Tools for Process Improvement
Introduction to Six Sigma tools, including statistical process control, hypothesis testing, and regression analysis.
Module #8
Defining and Measuring Quality in Healthcare
Overview of quality metrics in healthcare, including patient satisfaction, quality measures, and patient outcomes.
Module #9
Building a Lean and Six Sigma Team
Building a team for Lean and Six Sigma implementation, including roles, responsibilities, and skills required.
Module #10
Lean and Six Sigma Project Selection
Criteria for selecting Lean and Six Sigma projects, including impact, feasibility, and alignment with organizational goals.
Module #11
Defining and Launching a Lean and Six Sigma Project
Defining project scope, goals, and objectives, and launching a Lean and Six Sigma project, including project charters and stakeholder engagement.
Module #12
Data Collection and Analysis in Healthcare
Data collection and analysis techniques, including surveys, focus groups, and data visualization.
Module #13
Root Cause Analysis and Problem-Solving
Root cause analysis techniques, including the five whys, fishbone diagrams, and Pareto analysis.
Module #14
Designing and Testing Solutions
Designing and testing solutions, including design of experiments, prototyping, and piloting.
Module #15
Implementing and Sustaining Changes
Implementing and sustaining changes, including change management, communication, and training.
Module #16
Monitoring and Evaluating Improvement
Monitoring and evaluating improvement, including performance metrics, dashboards, and control plans.
Module #17
Case Studies in Lean and Six Sigma in Healthcare
Real-world case studies of Lean and Six Sigma implementation in healthcare, including success stories and lessons learned.
Module #18
Challenges and Barriers to Implementation
Common challenges and barriers to Lean and Six Sigma implementation in healthcare, including cultural and organizational obstacles.
Module #19
Leadership and Organizational Change
Role of leadership in Lean and Six Sigma implementation, including organizational change management and cultural transformation.
Module #20
Technology and Data Analytics in Healthcare
Role of technology and data analytics in Lean and Six Sigma implementation, including electronic health records, data warehousing, and business intelligence.
Module #21
Regulatory and Compliance Issues
Regulatory and compliance issues related to Lean and Six Sigma implementation in healthcare, including HIPAA, Joint Commission, and Meaningful Use.
Module #22
Building a Culture of Continuous Improvement
Building a culture of continuous improvement, including employee engagement, empowerment, and recognition.
Module #23
Sustaining and Spreading Improvement
Sustaining and spreading improvement, including knowledge management, documentation, and communication.
Module #24
Course Wrap-Up & Conclusion
Planning next steps in Lean and Six Sigma in Healthcare career


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