Module #1 Introduction to Healthcare Team Management Overview of the importance of effective team management in healthcare, course objectives, and expected outcomes.
Module #2 Understanding Healthcare Teams Defining healthcare teams, types of teams, and the role of team members in delivering patient care.
Module #3 Leadership in Healthcare Key leadership skills and qualities required for effective team management in healthcare, including communication, decision-making, and conflict resolution.
Module #4 Building High-Performing Teams Strategies for building and maintaining high-performing teams, including team building, role clarity, and goal setting.
Module #5 Effective Communication in Healthcare Teams Importance of effective communication in healthcare teams, including verbal, non-verbal, and written communication, and strategies for improving communication.
Module #6 Collaboration and Interdisciplinary Teams The importance of collaboration in healthcare teams, including the role of interdisciplinary teams, and strategies for promoting collaboration.
Module #7 Managing Conflict in Healthcare Teams Strategies for managing and resolving conflict in healthcare teams, including conflict resolution models and effective communication techniques.
Module #8 Time Management and Prioritization Effective time management and prioritization strategies for healthcare team leaders, including delegating tasks and managing workload.
Module #9 Emotional Intelligence and Empathy The importance of emotional intelligence and empathy in healthcare team leaders, including self-awareness, emotional regulation, and empathy in patient care.
Module #10 Coaching and Developing Team Members Strategies for coaching and developing team members, including feedback, mentoring, and performance evaluation.
Module #11 Creating a Positive Work Environment Strategies for creating a positive work environment, including promoting engagement, motivation, and job satisfaction.
Module #12 Managing Change and Ambiguity Strategies for managing change and ambiguity in healthcare teams, including communication, adaptability, and resilience.
Module #13 Patient-Centered Care and Teamwork The importance of patient-centered care and teamwork, including patient satisfaction, quality of care, and interdisciplinary collaboration.
Module #14 Cultural Competence and Diversity The importance of cultural competence and diversity in healthcare teams, including understanding diversity, cultural humility, and inclusive communication.
Module #15 Technology and Healthcare Teams The impact of technology on healthcare teams, including electronic health records, communication tools, and data-driven decision-making.
Module #16 Quality Improvement and Teams The role of quality improvement in healthcare teams, including quality metrics, benchmarking, and performance improvement initiatives.
Module #17 Managing Difficult Conversations Strategies for managing difficult conversations in healthcare teams, including confronting poor performance, addressing conflicts, and delivering bad news.
Module #18 Well-being and Burnout Prevention The importance of well-being and burnout prevention in healthcare teams, including strategies for promoting well-being, recognizing burnout, and reducing stress.
Module #19 Team Meetings and Effective Decision-Making Effective team meeting strategies, including preparing for meetings, facilitating discussions, and making informed decisions.
Module #20 Mentorship and Knowledge Transfer The importance of mentorship and knowledge transfer in healthcare teams, including strategies for developing mentorship programs and knowledge transfer.
Module #21 Resilience and Coping with Stress Strategies for promoting resilience and coping with stress in healthcare teams, including mindfulness, self-care, and stress management techniques.
Module #22 Building Trust and Credibility The importance of building trust and credibility in healthcare teams, including strategies for establishing trust, maintaining credibility, and promoting transparency.
Module #23 Handling Feedback and Criticism Strategies for handling feedback and criticism in healthcare teams, including receiving feedback, giving feedback, and using feedback for improvement.
Module #24 Creating a Culture of Innovation The importance of creating a culture of innovation in healthcare teams, including strategies for promoting innovation, taking calculated risks, and embracing failure.
Module #25 Leading Remote or Virtual Teams Strategies for leading remote or virtual healthcare teams, including communication, collaboration, and performance management strategies.
Module #26 Managing Generational Differences The importance of managing generational differences in healthcare teams, including understanding different generational perspectives, values, and work styles.
Module #27 Compliance and Regulatory Issues The importance of compliance and regulatory issues in healthcare teams, including HIPAA,Joint Commission, and other relevant regulations.
Module #28 Creating a Safe Work Environment Strategies for creating a safe work environment, including preventing bullying, promoting respect, and maintaining a healthy workplace culture.
Module #29 Team Building and Socialization The importance of team building and socialization in healthcare teams, including strategies for promoting team bonding, socialization, and camaraderie.
Module #30 Course Wrap-Up & Conclusion Planning next steps in Managing Healthcare Teams Effectively career
