Module #1 Introduction to Operations Strategy Overview of operations strategy, its importance, and its role in achieving business objectives
Module #2 Operations Strategy Frameworks Examining popular operations strategy frameworks, such as the Operations Strategy Matrix and the Hayes-Wheelwright Matrix
Module #3 Understanding Customer Needs and Expectations Analyzing customer requirements, expectations, and behavior to inform operations strategy
Module #4 Competitive Analysis and Benchmarking Conducting competitor analysis and benchmarking to identify best practices and opportunities for improvement
Module #5 Operations Strategy Formulation Developing an operations strategy that aligns with business objectives and customer needs
Module #6 Supply Chain Strategy Designing and managing supply chains to support operations strategy
Module #7 Production Planning and Control Master production scheduling, material requirements planning, and production control systems
Module #8 Inventory Management Strategies for managing inventory levels, including JIT, EOQ, and VMI
Module #9 Capacity Planning and Management Determining capacity requirements, capacity planning, and capacity management strategies
Module #10 Process Design and Improvement Designing and improving processes to enhance efficiency, effectiveness, and adaptability
Module #11 Lean Operations and Six Sigma Applying lean principles and Six Sigma methodologies to eliminate waste and improve quality
Module #12 Total Productive Maintenance (TPM) Implementing TPM to optimize equipment reliability and maintenance
Module #13 Quality Management and Assurance Designing and implementing quality management systems to ensure customer satisfaction
