Patient Flow and Process Improvement
( 25 Modules )

Module #1
Introduction to Patient Flow and Process Improvement
Overview of patient flow and process improvement, importance, and benefits

Module #2
Understanding Patient Flow
Defining patient flow, types of patient flow, and key performance indicators

Module #3
Root Causes of Patient Flow Issues
Common reasons for patient flow problems, including bottlenecks, inefficiencies, and variability

Module #4
Lean Principles for Healthcare
Introduction to Lean principles and tools for process improvement

Module #5
Value Stream Mapping
Understanding value stream mapping, its purpose, and how to create a value stream map

Module #6
Process Mapping
Introduction to process mapping, symbols, and best practices

Module #7
Identifying Waste in Healthcare
Types of waste in healthcare, including transportation, inventory, and motion

Module #8
Analyzing Patient Flow Data
Collecting and analyzing data to understand patient flow, including metrics and benchmarks

Module #9
Patient Flow Simulation Modeling
Introduction to simulation modeling, its benefits, and application in patient flow improvement

Module #10
Designing Ideal Patient Flow
Design principles for ideal patient flow, including patient-centered design and user experience

Module #11
Improving Patient Flow in Emergency Departments
Challenges and opportunities for patient flow improvement in emergency departments

Module #12
Optimizing Patient Flow in Inpatient Settings
Strategies for improving patient flow in inpatient settings, including bed management and discharge planning

Module #13
Addressing Patient Flow Challenges in Ambulatory Care
Unique challenges and opportunities for patient flow improvement in ambulatory care settings

Module #14
Implementing Change:Strategies and Tactics
How to implement change, including stakeholder engagement, communication, and training

Module #15
Leading and Managing Patient Flow Improvement
Leadership and management strategies for patient flow improvement, including role definition and accountability

Module #16
Communication and Collaboration in Patient Flow Improvement
Importance of communication and collaboration in patient flow improvement, including team building and conflict resolution

Module #17
Sustaining Patient Flow Improvements
Strategies for sustaining patient flow improvements, including continuous monitoring and evaluation

Module #18
Evaluating Patient Flow Improvement Initiatives
How to evaluate the effectiveness of patient flow improvement initiatives, including metrics and outcomes

Module #19
Patient Flow Improvement in Specialized Care Settings
Patient flow improvement in specialized care settings, including surgical services and maternity care

Module #20
Technology and Patient Flow Improvement
Role of technology in patient flow improvement, including electronic health records and workflow automation

Module #21
Patient Flow and Quality Improvement
Interrelationship between patient flow and quality improvement, including patient safety and patient experience

Module #22
Patient Flow and Operational Efficiency
Interrelationship between patient flow and operational efficiency, including productivity and resource utilization

Module #23
Patient Flow and Financial Performance
Interrelationship between patient flow and financial performance, including revenue cycle and cost management

Module #24
Case Studies in Patient Flow Improvement
Real-life examples of patient flow improvement initiatives, including successes and challenges

Module #25
Course Wrap-Up & Conclusion
Planning next steps in Patient Flow and Process Improvement career

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Patient Flow and Process Improvement ( 25 Modules )

Patient Flow and Process Improvement
( 25 Modules )