Module #1 Introduction to Pharmacy Assisting Overview of the role of a pharmacy assistant, importance of the profession, and expectations of the course
Module #2 Pharmacy Laws and Regulations Understanding pharmacy laws, regulations, and compliance issues
Module #3 Pharmacy Operations and Management Overview of pharmacy operations, management structures, and workflow processes
Module #4 Pharmacy Calculations and Measurements Review of math concepts, calculation techniques, and measurement conversions
Module #5 Pharmacy Terminology Introduction to medical and pharmaceutical terminology, abbreviations, and symbols
Module #6 Anatomy and Physiology Basic concepts of human anatomy and physiology relevant to pharmacy practice
Module #7 Pharmacy Technician Roles and Responsibilities Definition of pharmacy technician roles, responsibilities, and scope of practice
Module #8 Patient Communication and Interactions Effective communication techniques, patient confidentiality, and cultural sensitivity
Module #9 Prescription Processing and Filling Step-by-step guide to processing and filling prescriptions accurately and efficiently
Module #10 Medication Safety and Administration Medication safety principles, administration techniques, and error prevention strategies
Module #11 Pharmacy Software and Technology Overview of pharmacy management software, automation systems, and technology integration
Module #12 Inventory Management and Control Principles of inventory management, stock control, and supply chain management
Module #13 Customer Service and Sales Effective customer service strategies, sales techniques, and customer loyalty programs
Module #14 Medical Billing and Insurance Overview of medical billing, insurance claims, and reimbursement processes
Module #15 Pharmacy Quality Control and Assurance Quality control measures, quality assurance processes, and continuous quality improvement
Module #16 Infection Control and Sterilization Principles of infection control, sterilization techniques, and decontamination procedures
Module #17 Drug Classification and Pharmacology Overview of drug classification, pharmacology, and therapeutic uses
Module #18 Vitamins, Supplements, and Herbals Overview of vitamins, supplements, and herbals, including uses, interactions, and side effects
Module #19 Immunizations and Vaccinations Administration of immunizations and vaccinations, including patient education and counseling
Module #20 HIPAA and Patient Confidentiality Understanding HIPAA regulations, patient confidentiality, and data protection
Module #21 Emergency Procedures and First Aid Emergency procedures, first aid techniques, and crisis management strategies
Module #22 Pharmacy Assistive Technology Overview of pharmacy assistive technology, including automation and robotics
Module #23 Pharmacy Career Development Career development strategies, resume building, and job search techniques
Module #24 Certification Preparation Review of certification exam formats, content, and preparation strategies
Module #25 Course Wrap-Up & Conclusion Planning next steps in Pharmacy Assistant career
