Module #1 Introduction to Property Management Overview of the property management industry, roles and responsibilities, and importance of effective property management
Module #2 Property Types and Classifications Types of properties (residential, commercial, industrial), property classifications (A, B, C), and their characteristics
Module #3 Property Management Laws and Regulations Overview of laws and regulations governing property management, including Fair Housing Act, Americans with Disabilities Act, and landlord-tenant laws
Module #4 Property Owner and Manager Relationships Understanding the roles and responsibilities of property owners and managers, including contracts and agreements
Module #5 Marketing and Leasing Strategies Effective marketing techniques, lease agreements, and tenant screening processes
Module #6 Rent Setting and Lease Negotiation Determining optimal rent levels, negotiating lease terms, and renewals
Module #7 Property Maintenance and Repairs Coordinating maintenance and repairs, vendor management, and budgeting for capital expenditures
Module #8 Risk Management and Insurance Identifying and mitigating risks, insurance options for property owners and managers, and claims management
Module #9 Tenant Relations and Customer Service Building strong tenant relationships, handling complaints and disputes, and providing excellent customer service
Module #10 Financial Management and Accounting Understanding financial statements, budgeting, and accounting principles for property managers
Module #11 Budgeting and Forecasting Creating and managing budgets, forecasting revenue and expenses, and financial planning
Module #12 Vendor Management and Contracting Selecting and managing vendors, contracting for services, and negotiating contracts
Module #13 Capital Expenditures and Project Management Planning and executing capital projects, including budgeting, scheduling, and contractor management
Module #14 Safety and Security Measures Implementing safety and security protocols, emergency preparedness, and crisis management
Module #15 Environmental Concerns and Sustainability Understanding environmental impact, sustainable practices, and energy-efficient initiatives
Module #16 Commercial Property Management Unique aspects of commercial property management, including retail, office, and industrial properties
Module #17 Residential Property Management Specialized knowledge for managing residential properties, including apartments, condominiums, and single-family homes
Module #18 Property Management Technology and Software Leveraging technology to streamline operations, including property management software and online platforms
Module #19 Team Management and Leadership Building and managing effective teams, leadership principles, and performance management
Module #20 Compliance and Regulatory Issues Staying up-to-date on changing regulations, compliance requirements, and best practices for property managers
Module #21 Disaster Recovery and Business Continuity Preparing for and responding to natural disasters, business continuity planning, and crisis management
Module #22 Tax and Financial Planning for Property Owners Understanding tax implications, financial planning strategies, and wealth-building opportunities for property owners
Module #23 Property Valuation and Appraisal Understanding property valuation methods, appraisal processes, and valuation techniques
Module #24 Negotiation and Conflict Resolution Effective negotiation strategies, conflict resolution techniques, and dispute mediation
Module #25 Course Wrap-Up & Conclusion Planning next steps in Property Management career
