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WIZAPE
Apprentice Mode
10 Modules / ~100 pages
Wizard Mode
~25 Modules / ~400 pages

Quality Improvement in Healthcare Operations
( 25 Modules )

Module #1
Introduction to Quality Improvement
Overview of quality improvement principles and importance in healthcare
Module #2
Quality Improvement Fundamentals
Defining quality, types of quality, and quality improvement models
Module #3
Understanding Healthcare Operations
Overview of healthcare operations, including patient flow, workflow, and processes
Module #4
Identifying Quality Improvement Opportunities
Methods for identifying areas for improvement, including data analysis and benchmarking
Module #5
Root Cause Analysis
Techniques for identifying root causes of problems, including fishbone diagrams and SWOT analysis
Module #6
Lean Principles in Healthcare
Applying lean principles to reduce waste and improve efficiency in healthcare operations
Module #7
Six Sigma in Healthcare
Introduction to Six Sigma methodology and its application in healthcare quality improvement
Module #8
Quality Improvement Teams
Forming and leading quality improvement teams, including roles and responsibilities
Module #9
Quality Improvement Tools and Techniques
Overview of quality improvement tools, including flowcharts, Pareto charts, and scatter plots
Module #10
Understanding Patient Flow
Analyzing and improving patient flow in healthcare facilities
Module #11
Improving Patient Satisfaction
Strategies for improving patient satisfaction, including HCAHPS and patient feedback
Module #12
Quality Improvement in Ambulatory Care
Applying quality improvement principles in ambulatory care settings
Module #13
Quality Improvement in Acute Care
Applying quality improvement principles in acute care settings
Module #14
Quality Improvement in Long-Term Care
Applying quality improvement principles in long-term care settings
Module #15
Medication Safety and Quality Improvement
Improving medication safety through quality improvement initiatives
Module #16
Infection Prevention and Control
Quality improvement strategies for infection prevention and control
Module #17
Quality Improvement in Surgical Services
Applying quality improvement principles in surgical services
Module #18
Quality Improvement in Emergency Department Operations
Improving quality and efficiency in emergency department operations
Module #19
Data-Driven Decision Making
Using data to drive quality improvement decisions
Module #20
Change Management and Leadership
Leading and managing change in quality improvement initiatives
Module #21
Communicating Quality Improvement Results
Effectively communicating quality improvement results to stakeholders
Module #22
Sustaining Quality Improvement
Strategies for sustaining quality improvement gains over time
Module #23
Quality Improvement and Accreditation
The role of quality improvement in accreditation and regulatory compliance
Module #24
Quality Improvement and Patient Safety Culture
Fostering a patient safety culture through quality improvement initiatives
Module #25
Course Wrap-Up & Conclusion
Planning next steps in Quality Improvement in Healthcare Operations career


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