Quality Improvement in Telehealth
( 25 Modules )

Module #1
Introduction to Quality Improvement in Telehealth
Overview of quality improvement principles and their application in telehealth

Module #2
Telehealth 101:Understanding the Landscape
History, benefits, and challenges of telehealth, including technology and regulatory frameworks

Module #3
Quality Improvement Fundamentals
Defining quality, quality improvement methodologies (e.g. Lean, Six Sigma), and quality metrics

Module #4
Telehealth-Specific Quality Metrics
Measuring quality in telehealth, including patient satisfaction, access, and clinical outcomes

Module #5
The Role of Accreditation in Telehealth
Accreditation bodies, standards, and processes for telehealth organizations

Module #6
Conducting a Telehealth Quality Assessment
Identifying areas for improvement, creating a quality assessment framework, and tools for data collection

Module #7
Analyzing and Prioritizing Quality Improvement Opportunities
Analyzing data, identifying root causes, and prioritizing opportunities for improvement

Module #8
Developing a Quality Improvement Plan
Creating a plan, setting goals and objectives, and allocating resources

Module #9
Implementing Quality Improvement Initiatives
Executing the plan, including project management, communication, and stakeholder engagement

Module #10
Monitoring and Evaluating Quality Improvement Initiatives
Tracking progress, measuring outcomes, and making adjustments

Module #11
Telehealth Workflow Optimization
Analyzing and improving telehealth workflows to enhance efficiency and quality

Module #12
Telehealth Technology and Quality
The role of technology in quality improvement, including platform selection, implementation, and optimization

Module #13
Clinical Quality in Telehealth
Maintaining clinical quality standards in telehealth, including patient care protocols and guidelines

Module #14
Patient Engagement and Satisfaction in Telehealth
Strategies for improving patient engagement and satisfaction in telehealth

Module #15
Telehealth Provider Training and Education
Developing training programs for telehealth providers to enhance quality and competency

Module #16
Quality Improvement Team Building and Leadership
Building and leading quality improvement teams in telehealth

Module #17
Sustainability and Spread of Quality Improvement Initiatives
Scaling and sustaining quality improvement initiatives across the organization

Module #18
Regulatory Compliance and Quality Improvement
The intersection of regulatory compliance and quality improvement in telehealth

Module #19
Quality Improvement and Patient Safety in Telehealth
Identifying and mitigating patient safety risks in telehealth

Module #20
Telehealth Quality Dashboards and Reporting
Designing and implementing quality dashboards and reporting systems

Module #21
Root Cause Analysis and Corrective Action in Telehealth
Conducting RCA and implementing corrective actions in telehealth

Module #22
Telehealth Quality Improvement and Health Disparities
Addressing health disparities through quality improvement initiatives in telehealth

Module #23
Telehealth Quality Improvement and Population Health
Applying quality improvement principles to population health management in telehealth

Module #24
Telehealth Quality Improvement and Value-Based Care
Aligning quality improvement initiatives with value-based care models in telehealth

Module #25
Course Wrap-Up & Conclusion
Planning next steps in Quality Improvement in Telehealth career

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Quality Improvement in Telehealth ( 25 Modules )

Quality Improvement in Telehealth
( 25 Modules )