Module #1 Introduction to Quality Management Defining quality, quality management principles, and historical background
Module #2 Quality Management Frameworks Overview of popular quality management frameworks, including ISO 9001 and Malcolm Baldrige
Module #3 Lean Fundamentals Introduction to Lean principles, waste reduction, and process optimization
Module #4 Six Sigma Methodology Overview of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) approach
Module #5 Six Sigma Roles and Responsibilities Understanding the roles of White, Yellow, Green, and Black Belts in Six Sigma implementation
Module #6 Process Mapping and Analysis Introduction to process mapping, SIPOC diagrams, and process analysis techniques
Module #7 Defining and Measuring Process Performance Defining process metrics, data collection, and measurement systems
Module #8 Statistical Process Control (SPC) Introduction to SPC, control charts, and process capability
Module #9 Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) Introduction to RCA and FMEA, with practical applications
Module #10 Design of Experiments (DOE) Introduction to DOE, factorial designs, and response surface methodology
Module #11 Regression Analysis and Correlation Introduction to regression analysis, correlation, and hypothesis testing
Module #12 Reliability and Maintainability Introduction to reliability, maintainability, and availability (RAM) analysis
Module #13 Quality Function Deployment (QFD) and House of Quality Introduction to QFD, customer requirements, and House of Quality
Module #14 Cost of Quality (COQ) and Cost-Benefit Analysis Introduction to COQ, cost-benefit analysis, and return on investment (ROI) analysis
Module #15 Lean Tools and Techniques Introduction to Lean tools, such as kanban, kaizen, and visual management
Module #16 Six Sigma in Service Industries Applying Six Sigma principles to service industries, such as healthcare and finance
Module #17 Six Sigma in Manufacturing Applying Six Sigma principles to manufacturing industries, such as automotive and aerospace
Module #18 Implementing and Sustaining Six Sigma Best practices for implementing and sustaining Six Sigma initiatives in an organization
Module #19 Auditing and Certification in Six Sigma Overview of Six Sigma auditing and certification processes, including ASQ and IASSC
Module #20 Risk Management and Six Sigma Integrating risk management principles with Six Sigma methodology
Module #21 Change Management and Organizational Culture Managing change and cultivating an organizational culture that supports quality and Six Sigma initiatives
Module #22 Lean Six Sigma and Digital Transformation Applying Lean Six Sigma principles to digital transformation initiatives
Module #23 Global Perspectives on Quality Management Comparing quality management practices and standards across different regions and industries
Module #24 Course Wrap-Up & Conclusion Planning next steps in Quality Management and Six Sigma career
