Module #1 Introduction to Retail Operations Overview of retail operations, importance of effective operations, and course objectives
Module #2 Understanding Retail Business Models Types of retail business models, including brick-and-mortar, e-commerce, and omnichannel
Module #3 Retail Store Layout and Design Principles of store layout and design, including visual merchandising and customer flow
Module #4 Inventory Management Fundamentals Importance of inventory management, inventory types, and inventory turnover
Module #5 Inventory Costing Methods Methods for calculating inventory costs, including FIFO, LIFO, and weighted average
Module #6 Inventory Control Systems Types of inventory control systems, including manual and automated systems
Module #7 Supply Chain Management Overview Introduction to supply chain management, including sourcing, logistics, and distribution
Module #8 Procurement Strategies Effective procurement strategies, including vendor selection and negotiation
Module #9 Receiving and Stockroom Operations Best practices for receiving and stockroom operations, including inventory receiving and storage
Module #10 Inventory Accuracy and Cycle Counting Importance of inventory accuracy, cycle counting, and physical inventory processes
Module #11 Order Management and Fulfillment Order management processes, including order taking, processing, and fulfillment
Module #12 Customer Service and Returns Effective customer service strategies, including returns and exchange policies
Module #13 Loss Prevention and Shrinkage Causes and prevention of loss and shrinkage, including theft and administrative errors
Module #14 Cash Handling and Point of Sale Operations Best practices for cash handling and point of sale operations, including transaction processing
Module #15 Visual Merchandising and Display Principles of visual merchandising, including display techniques and product presentation
Module #16 Inventory Optimization and Analytics Using data analytics to optimize inventory levels and improve supply chain efficiency
Module #17 Omnichannel Retailing and Fulfillment Omnichannel retailing strategies, including online and offline fulfillment options
Module #18 Warehouse Management and Distribution Warehouse management best practices, including distribution and logistics
Module #19 Transportation and Logistics Management Transportation and logistics management strategies, including carrier selection and route optimization
Module #20 Retail Technology and Automation Overview of retail technology, including automation, robotics, and artificial intelligence
Module #21 Inventory Management for E-commerce Inventory management strategies for e-commerce, including drop shipping and third-party logistics
Module #22 Seasonal and Promotional Inventory Management Inventory management strategies for seasonal and promotional products
Module #23 Inventory Management for Multiple Locations Inventory management strategies for retailers with multiple locations
Module #24 Inventory Management Best Practices Best practices for inventory management, including benchmarking and performance metrics
Module #25 Course Wrap-Up & Conclusion Planning next steps in Retail Operations and Inventory Management career
