Root Cause Analysis and Problem Solving
( 24 Modules )

Module #1
Introduction to Root Cause Analysis
Overview of RCA, importance, and benefits

Module #2
Problem Solving Fundamentals
Understanding problems, types of problems, and the problem-solving process

Module #3
Root Cause Analysis Methodologies
Overview of popular RCA methodologies (e.g. 5 Whys, Fishbone, SWIFT)

Module #4
The 5 Whys Method
In-depth exploration of the 5 Whys method, examples, and case studies

Module #5
Fishbone Diagrams (Ishikawa)
Understanding and creating Fishbone diagrams, with examples and case studies

Module #6
SWIFT Analysis
Introduction to SWIFT analysis, its application, and benefits

Module #7
Problem Definition and Scope
Defining problems, establishing scope, and setting goals

Module #8
Data Collection and Analysis
Gathering and analyzing data for RCA, including tools and techniques

Module #9
Brainstorming and Idea Generation
Effective brainstorming techniques for identifying possible root causes

Module #10
Causal Factors and Root Cause Identification
Identifying and analyzing causal factors, and determining the root cause

Module #11
Validating Root Causes
Techniques for validating and verifying root causes

Module #12
Solution Development and Evaluation
Developing and evaluating solutions to address the root cause

Module #13
Implementation and Verification
Implementing and verifying solutions, including metrics and monitoring

Module #14
Change Management and Communication
Managing change and communicating RCA findings and solutions

Module #15
RCA in Different Industries
Applications of RCA in various industries (e.g. healthcare, manufacturing, finance)

Module #16
Common RCA Mistakes and Pitfalls
Avoiding common errors and pitfalls in RCA

Module #17
RCA Tools and Software
Overview of RCA software and tools, including their applications and benefits

Module #18
RCA for Continuous Improvement
Using RCA for ongoing improvement and as a proactive methodology

Module #19
Leading and Facilitating RCA Teams
Effective leadership and facilitation of RCA teams

Module #20
RCA in a Team Environment
Collaborative RCA, including cross-functional teams and stakeholder engagement

Module #21
Advanced RCA Techniques
Exploring advanced RCA techniques, including simulation and modeling

Module #22
RCA and Lean Six Sigma
The intersection of RCA and Lean Six Sigma, including DMAIC and DFSS

Module #23
RCA Case Studies and Examples
Real-world case studies and examples of RCA in action

Module #24
Course Wrap-Up & Conclusion
Planning next steps in Root Cause Analysis and Problem Solving career

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Root Cause Analysis and Problem Solving ( 24 Modules )

Root Cause Analysis and Problem Solving
( 24 Modules )