module #1 Folasaga i Fa'atauga Aotelega o le faʻatauga faʻatau, taua o faʻatau, ma le faʻatulagaina o sini
module #2 Malamalama i Manaoga o Tagata Fa'atau Fa'ailoaina o mea tiga a tagata fa'atau, malamalama i le fa'atauga o amioga, ma le fa'aalofa i tagata fa'atau
module #3 Fausia le Lipoti ma le Fa'atuatuaina Faʻavaeina o se fesoʻotaʻiga ma tagata faʻatau, fausia le faʻalagolago, ma fatuina se lagona lelei muamua
module #4 O le Ata o le Fesili Fa'aaogaina o fesili e le'i mae'a ma fa'ai'uga e aoina ai fa'amatalaga, fa'amanino mana'oga, ma fa'atupuina le va'aiga
module #5 Tomai Fa'alogo Le taua o le faʻalogo i faʻatau, fautuaga mo le faʻalogo lelei, ma aloese mai mea sese masani faʻalogo
module #6 Taulimaina o Tete'e Fa'atalitali ma fa'atalanoaina fa'asagaga masani, fa'aogaina o le Feel-Felt-Found technique, ma fa'aliliu fa'asagaga i avanoa.
module #7 O le Psychology of Persuasion Malamalama i le mafaufau o faatosinaga, faʻaaogaina tala faʻasolopito, ma le faʻaogaina o faʻamaoniga lautele
module #8 Malamalama i Fa'atau Fa'atau Le manatu o faʻatauga faʻatau, malamalama i malaga a tagata faʻatau, ma faʻamalieina le faʻatauga
module #9 Oloa Malamalama ma Tulaga O le i ai o se malamalama loloto i au oloa poʻo auʻaunaga, faʻamaonia tulaga faʻatau atu, ma faʻatulagaina lau ofo
module #10 Iloiloga Tauva Su'esu'e tagata tauva, fa'ailoa malosi ma vaivaiga, ma ta'iala fa'a-vaega
module #11 Fa'atauga Tusitusiga ma Tala Fa'asolopito Fausiaina o faʻatauga faʻatau, faʻaogaina o tala faʻasolopito, ma le fatuina o faʻamatalaga faatosina
module #12 Vala'au Ma'alili ma Fa'amoemoe Fa'ata'ita'iga sili mo le vala'au mālūlū, faia o si'isi'i fa'alelei lelei, ma ta'iala mo su'esu'ega
module #13 Fesootaiga ma Faasinoga Le malosi o fesoʻotaʻiga, fausiaina o se fesoʻotaʻiga faʻafeiloaʻi, ma le faʻaogaina o mafutaga
module #14 Puleaina o Taimi ma Fa'amuamua Fa'ata'ita'iga lelei fa'atonutonu taimi, fa'amuamua galuega, ma fa'atumauina
module #15 Faatoilaloina o le Fefe ma le Teena Faʻafeiloaʻi ma le fefe ma le teenaina, fausiaina o le maufetuunaʻi, ma le faatumauina o se mafaufau lelei
module #16 Fa'atalanoaga ma Ta'iala Fa'ai'u Faiga fa'atalanoaga, fa'ai'uga o fefa'ataua'iga, ma le fa'ato'ilaloina o fa'ato'aga i minute mulimuli
module #17 Upselling ma Cross-Fa'atau Fa'ailoaina avanoa mo le fa'atau atu ma le fa'atau atu, ma le faia o fusi ma afifi
module #18 Fa'atauga Fa'atau ma le Su'eina o Fa'atinoga Su'esu'eina fa'ailoga autu o fa'atinoga, fuaina o fa'atauga manuia, ma fa'aogaina fa'amaumauga e fa'ailoa ai ta'iala fa'atau
module #19 Meafaigaluega Fa'atau ma Tekinolosi Fa'aogaina faiga CRM, meafaigaluega fa'a-oto'oto, ma isi fa'atauga fa'atekinolosi tekonolosi
module #20 Imeli Fa'atauga ma tulitatao Fausiaina o imeli faʻatau faʻatau, tulituliloa faʻataʻitaʻiga, ma faʻaogaina le faʻatautaia o maketi imeli
module #21 Fa'atauga Fa'aagafesootai ma Fa'asalalauga Fa'asalalau Faʻaaogaina o ala o fesoʻotaʻiga lautele mo faʻatauga, fausiaina o se faʻailoga patino, ma le fatuina o mea e fiafia i ai
module #22 Fa'aaliga ma Tomai Fa'aali Fausiaina o faʻamatalaga faʻamalosi, tuʻuina atu faʻataʻitaʻiga lelei, ma faʻaogaina fesoasoani vaaia
module #23 Puleaina o Teugatupe ma Manuia Tagata Fa'atau Fausiaina o mafutaga umi, tuʻuina atu auaunaga sili ona lelei mo tagata faʻatau, ma faʻatautaia le manuia o tagata faʻatau
module #24 Ta'ita'i Fa'atau ma Pulega Au Tomai ta'ita'i mo pule fa'atau, fa'aosofia ma fa'aa'oa'o sui o le 'au, ma fa'atauva'a fa'atinoga fa'atau
module #25 Fa'ai'uga ma Fa'ai'uga Fuafua isi laasaga ile Sales Techniques ma Fuafuaga galuega
