Ukuxhumana Kwebhizinisi
( 25 Amamojula )

module #1
Isingeniso Sokuxhumana Kwebhizinisi
Isifinyezo sokubaluleka kokuxhumana kwebhizinisi okuphumelelayo

module #2
Izimiso Zokuxhumana Okuphumelelayo
Ukuqonda izimiso ezibalulekile zokuxhumana, okuhlanganisa ukucaca, ukufinyela, nokuqwashisa izethameli

module #3
Ukuxhumana Iziteshi
Ukuhlola iziteshi zokuxhumana ezikhulunywayo nezingezona zomlomo, okuhlanganisa ubuso nobuso, ucingo, i-imeyili, nenkundla yezokuxhumana

module #4
Izithiyo Zokuxhumana Okuphumelelayo
Ukuhlonza kanye nokunqoba izithiyo ezivamile zokuxhumana, okuhlanganisa ulimi, isiko, nobuchwepheshe

module #5
Izisekelo Zokubhala Ibhizinisi
Ukuthuthukisa amakhono okubhala ebhizinisi asebenzayo, okuhlanganisa ithoni, isitayela, nefomethi

module #6
Ukubhala Izethameli Ezihlukene
Ukuhlanganisa ukubhala kwebhizinisi ukuze kuhlangatshezwane nezidingo zezethameli ezahlukene , okuhlanganisa amakhasimende, ozakwethu, nabaphathi

module #7
I-imeyili Etiquette kanye Nemikhuba Engcono Kakhulu
Ukuba ingcweti kwezobuciko bokuxhumana nge-imeyili, okuhlanganisa ithoni, isakhiwo, nezinanyathiselwa

module #8
Ukubhala Kombiko Nokwethulwa
Ukudala ngempumelelo imibiko nezethulo, okuhlanganisa ukuhlaziywa kwedatha, izinsiza ezibukwayo, namasu okulethwa

module #9
Amakhono Okuxhumana Ngamazwi
Ukuthuthukisa amakhono okuxhumana asebenzayo, okuhlanganisa ukukhuluma esidlangalaleni, ukuqondisa umhlangano, nokuxoxisana

module #10
Inethiwekhi Nokwakha Ubudlelwano
Ukwakha ubudlelwano obuchwepheshile ngokusebenzisa inethiwekhi ephumelelayo, okuhlanganisa amasu aku-inthanethi nokungaxhunyiwe ku-inthanethi

module #11
Ukuxazululwa Kwezingxabano Nokuxoxisana
Ukulawula ukungqubuzana nokuxoxisana ngempumelelo, okuhlanganisa ukulalela okusebenzayo, ukuzwelana, nokuyekethisa

module #12
Ukuxhumana Kwamasiko Okuphambana
Ukuxhumana ngokuphumelelayo kuyo yonke imingcele yamasiko, okuhlanganisa ukuqonda ukuhluka kwamasiko nama-nuances

module #13
Amathuluzi Okuxhumana Kwedijithali
Ukusebenzisa amathuluzi edijithali, okuhlanganisa inkomfa ngevidiyo, umlayezo osheshayo, nesofthiwe yokubambisana, ukuthuthukisa ukuxhumana kwebhizinisi

module #14
Somphakathi Imidiya kanye Nobukhona Be-inthanethi
Ukwakha ubukhona be-inthanethi obuchwepheshile, okuhlanganisa isu lenkundla yezokuxhumana, ukudala okuqukethwe, nokuzibandakanya

module #15
Ukuxhumana Kwezinhlekelele Nokuphathwa Kwesithunzi
Ukuphatha ukuxhumana phakathi nezimo ezibucayi, okuhlanganisa ukuhlela inhlekelele, impendulo, kanye nokululama

module #16
Ukuphathwa Okuphumelelayo Komhlangano
Ukuqhuba imihlangano ephumelelayo, okuhlanganisa ukusethwa kwe-ajenda, ukuqondisa, nokulandelela

module #17
Amasu Okwethulwa Nokuxoxa Indaba
Ukwenza izethulo nezindaba ezikhangayo, okuhlanganisa isakhiwo, okubonwayo, nokulethwa

module #18
Ukuxhumana Kwabaholi Nabaphathi
Ukuthuthukisa amakhono okuxhumana kubaholi nabaphathi, okuhlanganisa umbono, isu, kanye nempendulo

module #19
Impendulo Ephumelelayo Nokuqeqesha
Ukunikeza nokwamukela impendulo esebenzayo, okuhlanganisa ukuqeqesha, ukuqondisa , nokuphathwa kokusebenza

module #20
Ukuxhumana Kwamasiko
Ukuqonda kanye nokuzulazula umehluko wamasiko ekuxhumaneni kwebhizinisi, okuhlanganisa izimpawu ezingasho amazwi namanuances

module #21
Izimiso Zokuziphatha Zokuxhumana Kwebhizinisi
Ukuhlola ukucatshangelwa kokuziphatha ekuxhumaneni kwebhizinisi, okuhlanganisa ukwethembeka , transparency, and accountability

module #22
Ukuxhumana Emaqenjini Abonakalayo
Ukuxhumana ngempumelelo ngamaqembu abonakalayo, okuhlanganisa amathuluzi okubambisana, izindawo zesikhathi, nokwehluka kwamasiko

module #23
Ukudala Uhlelo Lokuxhumana
Ukuthuthukisa uhlelo lokuxhumana olubanzi , okuhlanganisa imigomo, izinjongo, kanye namamethrikhi okuhlola

module #24
Communication and Emotional Intelligence
Ukuqonda indima yobuhlakani bemizwa ekuxhumaneni kwebhizinisi, okuhlanganisa ukuzazi, ukuzwelana, namakhono omphakathi

module #25
Ukugoqwa Kwezifundo & Isiphetho
Ukuhlela izinyathelo ezilandelayo emsebenzini Wezokuxhumana Kwebhizinisi

Umsizi Wokufunda Ulimi
Ngosekelo Lwezwi

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XHUMANA NATHI INQUBOMGOMO YOBUMFIHLO

Ukuxhumana Kwebhizinisi ( 25 Amamojula )

Umsizi Wokufunda UlimiNgosekelo Lwezwi

Ukuxhumana Kwebhizinisi
( 25 Amamojula )

Umsizi Wokufunda Ulimi
Ngosekelo Lwezwi